Medical & Dental Offices

Payment Solutions for Healthcare Providers

Healthcare payment processing requires attention to compliance, patient experience, and flexible billing. We provide PCI-compliant payment solutions with patient financing, automated billing, and seamless integration with your practice management software.

Industry Expertise

Payment Processing for Medical & Dental Offices

Medical and dental practices face unique payment challenges that most payment processors are not equipped to handle. High deductibles mean patients now owe more out-of-pocket than ever before — the average family deductible exceeds $3,000, and dental procedures like crowns, implants, and orthodontics can cost thousands of dollars. When patients cannot afford their portion, they delay treatment, and your practice loses revenue. You need a payment solution that makes it easy for patients to say yes.

Unison Payment Solutions provides healthcare-optimized payment processing designed for the specific workflows of medical practices, dental offices, oral surgery centers, dermatology clinics, chiropractic offices, optometry practices, and other healthcare providers. Our solutions include patient financing that lets patients pay over time while you receive the full treatment amount upfront, automated payment plans with recurring billing that eliminates collections calls, and seamless integration with popular practice management software.

Patient financing is one of the most impactful tools we offer healthcare providers. When you can present a patient with a treatment plan and immediately offer a monthly payment option — often at zero percent interest for promotional periods — treatment acceptance rates increase dramatically. Studies show that practices offering financing see 30 to 40 percent higher case acceptance on elective and high-value procedures. The patient applies on a tablet in your office or via a link you send, receives an approval decision in minutes, and chooses a payment plan that fits their budget. You receive the full treatment amount within two to three business days. The financing company handles all collections.

Our automated payment plan system is equally valuable for practices that prefer to manage billing internally. Set up installment plans that bill the patient's card on file automatically each month. The system handles failed payment retries, sends payment reminders, and provides a patient-facing portal where patients can view their balance, update their payment method, and make additional payments. This dramatically reduces the time your front desk staff spends on billing calls and collections.

We integrate with the practice management systems your office already uses, including Dentrix, Eaglesoft, Open Dental, Curve Dental, Kareo, athenahealth, AdvancedMD, and many others. Payments posted in our system automatically sync to the patient's ledger in your PM software — no manual posting, no reconciliation errors, no double-entry. This integration saves your billing staff hours each week and ensures your financial records are always accurate.

Every Unison terminal and payment solution is fully PCI-DSS compliant, meeting the highest standards for cardholder data security. Our terminals use point-to-point encryption and tokenization so that sensitive card data is never stored in your office systems. For practices concerned about HIPAA, our payment processing is separate from protected health information — we process payments, not clinical data — so there is no HIPAA exposure from the payment system itself.

Industry Challenges

  • Patients struggling to pay high deductibles and copays
  • Managing payment plans and installment billing
  • Integrating payments with practice management software
  • Maintaining PCI compliance in a healthcare environment
  • Reducing AR days and collection costs
  • Front desk staff spending hours on billing calls
  • Low treatment acceptance on high-value procedures
  • Reconciling payments between PM software and bank deposits

Our Solutions

  • Patient financing with zero-percent promotional options
  • Automated payment plans with recurring billing and reminders
  • Practice management software integration (Dentrix, Eaglesoft, Open Dental)
  • PCI-compliant terminals with point-to-point encryption
  • Text-to-pay and online patient payment portal
  • Card-on-file for seamless recurring charges
  • Detailed payment reporting and AR dashboards
  • Cash discount program to offset processing costs
Why Unison

Benefits for Your Business

Increase treatment acceptance by 30-40% with financing
Reduce AR days and eliminate collections headaches
Improve patient satisfaction with flexible payment options
Maintain full PCI-DSS compliance at every touchpoint
Save on processing fees compared to current provider
Automate billing to free up front desk staff time
Eliminate manual payment posting with PM integration
Next-day funding for healthy practice cash flow
Features

What We Offer for Medical & Dental Offices

Comprehensive solutions designed for your specific industry needs.

Patient Financing

Offer patients 0% financing on treatments from $200 to $25,000+. Patients apply in minutes on a tablet or via a link. You receive full payment within days while patients pay monthly.

Automated Payment Plans

Set up installment plans that bill the patient's card on file automatically. Failed payment retries, reminders, and patient portal included. Reduce collections calls by 70% or more.

Online Patient Portal

Patients view balances, make payments, update payment methods, and download receipts online anytime. Reduce front desk billing conversations and improve patient satisfaction.

Practice Management Integration

Payments sync automatically with Dentrix, Eaglesoft, Open Dental, Kareo, athenahealth, and others. No manual posting or reconciliation required.

Card-on-File Security

Securely store patient payment methods with PCI-compliant tokenization. Process co-pays, balances, and payment plans without asking for the card each visit.

Text-to-Pay

Send payment requests via text message. Patients tap the link, review the balance, and pay with their card or bank account. Get paid without a phone call.

How to Get Started

Apply for Medical & Dental Offices Payment Processing

Getting started is quick and easy. The entire application takes less than 10 minutes.

What You Need to Apply

  • Basic business details (name, address, EIN)
  • Recent processing statement (if switching providers)
  • Voided check for deposit setup

Approval Timeline

Most businesses get approved within 24–48 hours. No hard credit pull. No obligation. Our team matches you with the right bank and setup for your business.

Setup & Onboarding

Once approved, we configure your terminal or gateway with your settings:

  • Tax rates and tip options
  • Receipt branding and employee access
  • Software integrations
  • Free training for your team

Transparent Pricing

We use interchange-plus pricing. You pay the wholesale rate plus a small markup. No hidden fees. No long-term contracts. No early termination penalties.

Your dedicated account manager monitors your account. They help optimize your setup and are always a call away.

Payment Acceptance

Payment Methods for Medical & Dental Offices Businesses

Customers expect to pay their way. Accept every major payment type through one account.

Credit & Debit Cards

  • Visa, Mastercard, Amex, and Discover
  • EMV chip, contactless tap, and swipe
  • Over 70% of in-person transactions use cards
  • Interchange-plus pricing keeps debit rates low

Contactless & Mobile Wallets

  • Apple Pay, Google Pay, and Samsung Pay
  • Faster checkout and shorter lines
  • Qualifies for lower card-present rates
  • All our POS terminals support NFC out of the box

ACH & Bank Transfers

Great for large transactions, recurring billing, and B2B invoices. Fees are a fraction of credit card rates. Learn about ACH processing →

Online & Invoice Payments

Need eCommerce, virtual terminals, or pay-by-link invoices? Our payment gateway handles it all. Add buy now, pay later (Affirm, Afterpay, Klarna) to boost order values.

Pricing & Savings

Reducing Payment Processing Costs for Medical & Dental Offices

Processing fees rank among the top business expenses — right behind rent and payroll. Most owners don't realize they're overpaying.

See What You're Really Paying

Flat-rate and tiered pricing hide the real costs. Interchange fees, assessment fees, and markup get bundled together. You can't tell what goes to the card networks versus your processor.

Interchange-plus pricing separates these costs. You see the wholesale rate on every transaction plus a clear markup. No guessing.

Real Savings Examples

  • Processing $30K/month? A 0.5% rate cut saves $1,800/year
  • Typical savings when switching: 20–40% of total fees
  • Annual savings often reach $3,000–$10,000+

Eliminate Fees Entirely

Our cash discount program lets you pass processing costs to card users. Cash customers get a discount. Card customers pay the listed price. It's legal in all 50 states.

  • Configured on your terminal by our team
  • No ongoing management needed
  • Redirect savings into payroll, marketing, or growth
Security & Compliance

Payment Security for Medical & Dental Offices Businesses

Every transaction must be secure. We keep your medical & dental offices business PCI-compliant and protected.

Built-In Security Features

  • Point-to-point encryption (P2PE) — Card data is encrypted the moment a card is tapped, dipped, or swiped
  • Tokenization — Stored card numbers are replaced with non-reversible tokens. Safe for recurring billing
  • PCI DSS compliance — Pre-certified hardware and guided questionnaires make certification simple
  • Real-time fraud monitoring — Suspicious activity is flagged before it becomes a dispute

Why Compliance Matters

A data breach can cost $5,000–$100,000/month in fines. It also damages customer trust. We make compliance easy with pre-certified hardware, secure processing, and step-by-step guidance.

Chargeback Protection

Our chargeback protection adds another layer of defense:

  • Early warning alerts before disputes are filed
  • Automated evidence gathering for faster responses
  • Dispute management to help you win cases and recover revenue
Hardware & Technology

Best POS Systems for Medical & Dental Offices Businesses

The right POS system speeds up checkout, cuts admin time, and gives you real business insights. We carry the top brands.

Clover POS

  • Options from mobile (Clover Go) to full station (Clover Station)
  • App marketplace for loyalty, inventory, scheduling, and more
  • Cloud dashboard — manage sales and reports from anywhere

PAX Technology

  • Reliable, fast, and affordable
  • PAX A920 and A920Pro — Android-based smart terminals
  • Great for businesses that want a solid terminal without a full POS overhead

Dejavoo

  • Compact, durable, and fast
  • Handles high-volume periods without slowing down
  • Supports chip, tap, and swipe payments

Not Sure Which to Pick?

Our team reviews your volume, workflow, features, and budget. We recommend the best fit. Every terminal ships pre-configured with free setup and training. Browse all POS systems →

Switching Made Easy

How to Switch Your Medical & Dental Offices Payment Processor

Switching payment processors sounds complicated. It is not. Most medical & dental offices businesses complete the transition in under a week with zero downtime. Here is exactly what happens when you move to Unison Payment Solutions.

Step 1: Free Statement Analysis

Send us your most recent processing statement. Our team breaks it down line by line. We identify your effective rate, hidden fees, and exactly where you are overpaying. Most merchants discover they are paying 30 to 50 percent more than they need to. This analysis is free and comes with no obligation.

Step 2: Custom Pricing Proposal

Based on your transaction volume, average ticket size, and card mix, we build a pricing proposal specific to your medical & dental offices business. We use interchange-plus pricing so you see the wholesale cost and our markup separately. No bundled rates. No surprises.

Step 3: Application and Approval

The application takes less than 10 minutes. We need your business name, EIN, owner information, and a voided check for deposits. Standard accounts are approved within 24 to 48 hours. No hard credit pull required.

Step 4: Equipment Setup

Your new equipment arrives pre-configured and ready to process. We program your tax rates, tip settings, receipt branding, and menu items before shipping. Plug it in, connect to Wi-Fi or Ethernet, and start accepting payments. Our team walks you through everything by phone or video call.

Step 5: Ongoing Support

Your dedicated account manager monitors your account after setup. They review your statements monthly, flag any rate increases from the card networks, and suggest optimizations. You have direct phone and email access. No call centers, no hold queues, no ticket systems.

Avoid These Pitfalls

Common Payment Processing Mistakes in Medical & Dental Offices

Most medical & dental offices business owners lose money on payment processing because of avoidable mistakes. Here are the most common ones we see and how to fix them.

Staying on Flat-Rate Pricing Too Long

Flat-rate processors like Square and Stripe charge a single rate on every transaction, typically 2.6 percent plus 10 cents for card-present transactions. This is convenient but expensive. Once you process more than about $5,000 per month, interchange-plus pricing almost always saves money. The more you process, the bigger the gap.

Ignoring Your Processing Statement

Your monthly statement tells you exactly what you are paying. Most merchants never read it. Look for your effective rate by dividing total fees by total volume. If the number is above 2.5 percent for card-present transactions, you are likely overpaying. Unison clients typically achieve effective rates between 1.5 and 2.2 percent.

Not Using EMV Chip Readers

If a customer uses a chip card and you swipe instead of dip, you are liable for any fraud on that transaction. EMV chip readers also qualify transactions for lower interchange rates. Every terminal we provide supports chip, tap, and swipe payments.

Overlooking PCI Compliance

PCI compliance is required for every business that accepts cards. Non-compliance fees range from $20 to $100 per month. A data breach can cost $5,000 to $100,000 or more. Our PCI-certified terminals and guided compliance questionnaire make certification straightforward.

Signing Long-Term Contracts

Many processors lock merchants into 3-year contracts with early termination fees of $300 to $500. We do not require long-term contracts. Process month to month. If you are not happy, you can leave at any time without penalty.

Frequently Asked Questions

Medical & Dental Offices Payment Processing FAQs

Is your payment processing HIPAA compliant?

Our payment processing is PCI-DSS compliant, meeting the highest standards for cardholder data security. We do not store or transmit protected health information (PHI) through the payment system. HIPAA applies to your practice management software and clinical records, not to the payment terminal or processor. Our system processes payments only — no clinical data touches our infrastructure.

How does patient financing work for dental and medical practices?

Patients apply via a tablet in your office or a link you send by text or email. The application takes about 2 minutes and does not affect the patient's credit score for prequalification. If approved, the patient chooses a payment plan (3 to 60 months, often with 0% promotional rates). You receive the full treatment amount within 2 to 3 business days. The financing company handles all monthly billing and collections.

Can you integrate with Dentrix, Eaglesoft, or Open Dental?

Yes. We integrate with all three, as well as Curve Dental, Kareo, athenahealth, AdvancedMD, and many other practice management systems. Payments post automatically to the patient's ledger in your PM software. Contact us with your specific system and we'll confirm compatibility and walk you through the setup.

How do automated payment plans work?

You set up a plan specifying the total amount, number of payments, and billing frequency. The patient's card on file is charged automatically each billing cycle. The system handles failed payment retries, sends automated reminders, and provides a patient portal where patients can view their plan and make extra payments. You monitor everything from a dashboard.

What does it cost to accept credit cards at my practice?

Rates depend on your monthly volume, average transaction size, and card types accepted. Our interchange-plus pricing is typically 20 to 30 percent lower than flat-rate processors. We also offer a cash discount program that can effectively eliminate your processing fees. Contact us for a free rate comparison against your current processor.

Can patients pay their balance online without calling the office?

Yes. Our online patient portal allows patients to view outstanding balances, make full or partial payments, update their payment method, and download receipts — all without calling your office. You can also send text-to-pay links for specific balances. This dramatically reduces front desk phone volume and improves collection rates.

About Unison Payment Solutions

Your Trusted Medical & Dental Offices Payment Partner

Unison Payment Solutions has worked with hundreds of medical & dental offices businesses across the United States. We understand the specific challenges, compliance requirements, and payment workflows that medical & dental offices merchants face every day. Our goal is simple: give you the lowest possible rates, the best hardware, and support from someone who actually knows your industry.

Unlike aggregators that treat every business the same, we build custom solutions. Your pricing is based on your actual transaction data. Your terminal is configured for your menu, your tax rates, and your workflow. Your account manager works with medical & dental offices merchants regularly and can answer questions specific to your business.

Whether you are opening your first location, switching from another processor, or expanding to multiple sites, we make the process straightforward. Apply in minutes. Get approved quickly. Start saving from your very first batch.

Ready to see how much you could save? Request a free statement analysis or use our savings calculator to estimate your potential savings right now.

Ready to Transform Your Payment Processing?

Get a free consultation and discover how much you could save with Unison Payment Solutions. No obligation, no pressure.

No setup fees
Free equipment options
24/7 support
Fast approval