Privacy Policy

Information We Collect

When you visit our website, submit a contact form, or apply for a merchant account, we may collect personal information including your name, email address, phone number, business name, and business details necessary to evaluate your merchant account application.

How We Use Your Information

We use the information we collect to:

• Process merchant account applications and provide payment processing services
• Respond to your inquiries and provide customer support
• Send information about our services that may be relevant to your business
• Comply with legal and regulatory requirements
• Improve our website and services

Data Security

We implement industry-standard security measures to protect your personal information. All data transmitted through our website is encrypted using SSL/TLS technology. Payment card data is handled in compliance with PCI DSS Level 1 standards. We do not store credit card numbers on our servers.

Third-Party Sharing

We do not sell your personal information. We may share your information with acquiring banks, payment processors, and underwriting partners solely for the purpose of processing your merchant account application and providing payment services. We may also share information when required by law.

Cookies

Our website uses cookies to improve your browsing experience, analyze site traffic, and understand how visitors interact with our site. You can control cookie settings through your browser preferences.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights or if you have questions about our privacy practices, please contact us at the information provided on our contact page.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Merchant account application data is retained for the duration of the business relationship and for a reasonable period thereafter as required by financial regulations. Contact form submissions are retained for up to 24 months. If you request deletion of your data, we will process your request within 30 days, subject to any legal obligations that require us to retain certain information.

Payment Data Security

As a PCI DSS Level 1 compliant payment processor, Unison Payment Solutions adheres to the highest security standards in the payment card industry for the protection of cardholder data. We use point-to-point encryption (P2PE) to protect card data from the moment it is entered at the payment terminal until it reaches our secure processing environment. Tokenization technology replaces sensitive card numbers with non-reversible tokens, ensuring that actual card data is never stored on our servers or your devices. These security measures protect both merchants and their customers from data breaches and unauthorized access to payment information.

Analytics and Tracking

We use Google Analytics and similar analytics tools to collect anonymous usage data about how visitors interact with our website. This data includes pages visited, time spent on pages, referring websites, and general geographic location. This information is collected in aggregate form and does not identify individual visitors. We use this data to improve our website content, optimize user experience, and understand which services and resources are most valuable to our visitors. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.

Email Communications

If you provide your email address through a contact form, quote request, or merchant application, we may send you communications related to your inquiry, account status, or our services. We will never sell your email address to third parties or use it for unsolicited marketing without your explicit consent. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.

Children's Privacy

Our website and services are intended for business owners and authorized representatives who are at least 18 years of age. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion of your personal information, the right to opt out of the sale of your personal information (note: we do not sell personal information), and the right to non-discrimination for exercising your privacy rights. To exercise any of these rights, please contact us using the information on our contact page.

International Data Transfers

Unison Payment Solutions operates in the United States. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our website or providing your information, you consent to the transfer of your data to the United States.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions about this privacy policy, your personal information, or our data practices, please contact us at info@unisonpayment.com or through our contact page. We take privacy seriously and will respond to all inquiries within a reasonable timeframe.